AB 2493 Transparent Application Fee Practices

Anthony A. Luna • December 5, 2024

What are transparent application fees?

The introduction of AB 2493 focuses on a key aspect of the rental process: application fees. For landlords, this new law emphasizes transparency, ensuring potential tenants understand what they are paying for and how their fees are used. By promoting fairness and accountability, AB 2493 establishes clearer guidelines that benefit both landlords and applicants.


Here’s what property owners and landlords need to know about this important legislation and how it impacts your operations.


Why AB 2493 Matters to Landlords

As competition for rental units increases, application fees are under greater scrutiny. AB 2493 addresses concerns about unclear or excessive charges, making it essential for landlords to clearly communicate the purpose and breakdown of these fees. By adhering to the guidelines set forth in this law, you can build trust with applicants and avoid legal disputes.


The law isn’t just about compliance—it’s also about fostering a professional and transparent rental process that encourages accountability while reducing misunderstandings.


Key Provisions of AB 2493 for Landlords

1. Application Fee Limits

Landlords may charge an application screening fee, but only to cover the actual costs incurred, such as obtaining credit reports or processing the application. The fee must remain reasonable and may be adjusted annually based on the Consumer Price Index.


2. Mandatory Receipts

You are required to provide applicants with an itemized receipt for the application fee. The receipt should include:

  • A breakdown of costs (e.g., credit report, administrative processing).
  • Clear documentation of any unused portions of the fee that will be refunded.

3. Credit Report Disclosure

Regardless of whether an applicant requests it, you must provide them with a copy of their credit report if a fee is charged for obtaining it. This promotes transparency and ensures applicants understand how their information was used.


4. Refund Policy

If a portion of the fee is not used—such as in cases where the application is not processed—you must refund the unused amount promptly.


How AB 2493 Impacts Your Responsibilities

This law places a strong emphasis on clear communication and detailed record-keeping. Here’s how it affects your daily operations:

1. Transparency in Fee Management

By breaking down the costs associated with application fees, you provide applicants with clarity. This can help reduce disputes and build a stronger reputation for your rental business.


2. Compliance Requirements

AB 2493 mandates specific practices for fee disclosure and documentation. Failing to comply could result in fines or legal challenges, so it’s important to update your processes to meet these requirements.


3. Accountability

Providing credit reports and receipts ensures you remain accountable to applicants. This practice not only fosters trust but also helps establish a transparent application process.


Steps Landlords Can Take to Comply with AB 2493

To meet the requirements of AB 2493, landlords should implement the following practices:

  1. Revise Application Policies: Ensure your application fees only cover actual screening costs and adjust fees annually in accordance with the Consumer Price Index.
  2. Streamline Fee Receipts: Use property management software to generate itemized receipts automatically for all application fees.
  3. Set Up a Refund System: Create a process for promptly refunding unused portions of application fees to applicants.
  4. Train Your Team: Educate your property managers on AB 2493 requirements, including how to explain fees to applicants and issue receipts.
  5. Maintain Accurate Records: Keep detailed documentation of all fees collected and refunded, along with associated receipts and credit reports.

Frequently Asked Questions About AB 2493 for Landlords

1. Can I charge an application fee for all applicants?

Yes, but the fee must only cover the actual costs of screening, such as credit reports or administrative processing. The fee cannot exceed reasonable costs and must be documented.

2. Do I need to refund unused portions of the application fee?

Yes. If the entire fee is not used—for instance, if you don’t process an application—the unused portion must be refunded to the applicant.

3. What happens if I fail to provide an itemized receipt?

Non-compliance with AB 2493 can result in penalties, including fines or legal actions from tenants. Providing detailed receipts is essential to avoid disputes.

4. Am I required to provide credit reports to applicants?

Yes. If you charge an application fee that includes the cost of a credit report, you must provide a copy of the report to the applicant, even if they don’t request it.

5. How often can I adjust application fees?

You may adjust fees annually, but only in accordance with changes in the Consumer Price Index. This ensures fees remain fair and reasonable.


Embracing Transparency with AB 2493

AB 2493 sets a new standard for transparency in application fees, benefiting both landlords and tenants. For landlords, it provides an opportunity to enhance your rental process, build stronger relationships with applicants, and maintain compliance with California’s evolving rental laws.

By implementing the necessary changes, such as issuing itemized receipts, providing credit reports, and refunding unused fees, you can ensure your operations align with AB 2493’s requirements. In doing so, you create a more professional and transparent rental experience that benefits everyone involved.

Take the time now to review your application fee policies and update your practices to meet AB 2493’s standards. This proactive approach not only protects your business but also fosters trust and accountability in your rental process.

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