Meet the Coastline Equity Property Management Team

Coastline Equity's leadership and care team includes Anthony A. Luna, Lauren Luna, Felicia Tellez, Sherae “Rae” Bryant and Andrés Ortiz Díaz. Our work brings together company leadership, books, site work, leasing, upkeep, marketing and client service.

For an owner, resident, commercial tenant or prospective teammate, a useful introduction explains the people and the work they support. It also helps you find the right place for a site question, a care inquiry or a job form.

The header uses an illustrative team graphic.

Leadership and management at Coastline Equity

Our company leadership page lists these people and titles:

• Anthony A. Luna: Owner &. Chief Executive Officer.
• Lauren Luna: Controller.
• Felicia Tellez: Senior Site Team.
• Sherae “Rae” Bryant: Executive &. Smart Assistant.
• Andrés Ortiz Díaz: Marketing Lead / Brand Team.

Anthony's skilled profile describes his leadership of Coastline's commercial and multifamily care work and his work as the author of Site Care Excellence and host of The Owner Mindset Podcast.

The leadership list is an introduction to the company. Your assigned site contacts and care lease set the duties and sign-off rules for your particular building. A company title alone does not tell you who is handling a clear repair, account question or leasing choice.

How the work connects across the team

Property operations, leasing and maintenance

A site question often involves more than one kind of work. A upkeep request may need a vendor visit, access arrangements, an estimate and owner sign-off. Leasing may involve marketing, inquiries, tours, form review and lease preparation. The team needs to keep the latest facts available as the work moves between those functions.

Coastline's published care services include site checks, vendor supervision and upkeep tracking. The running plan should spot the work included, who is in charge and what needs owner sign-off. An owner should be able to ask what remains open and what choice is needed.

Accounting and owner reporting

Money reports connects site work to the owner's choices. Our published service description includes monthly reports on leasing, past-due balances, upkeep and differences from budget, alongside quarterly reviews and annual planning.

For case, consider a hypothetical upkeep invoice that arrives after the monthly reports period closes. The owner may need an explanation of. When the charge appears, the work it covers and how it affects the next report. Site work and books need the same underlying facts to explain it accurately.

Communication and staff support

Owners need updates about their site's work and choices. Residents and commercial tenants need facts key to their account, service request or access arrangements. The question determines which facts is useful and who should respond.

Our careers page describes goals for staff to record their work, ask questions early and follow through, with practical training and clear duties. Those goals matter when several people contribute to the same site issue. The next person should be able to know what has happened without asking everyone to start again.

Commercial and multifamily properties need different attention

Coastline manages commercial and multifamily sites across Southern State. The service scope reflects the site and the lease with its owner.

Commercial work includes follow-up on available space, expense and vendor review. Focus to common area upkeep and costs passed through to tenants. Multifamily work includes new terms, unit turns, past-due balances and upkeep. Both need clear money facts and clear updates with the people using the site.

Before care begins, the bid and running plan need to set the building's needs and the owner's top tasks. During care, reports and site reviews give options to spot a repeat problem, reconsider an expense or decide what work comes next.

Learning from property work and feedback

Coastline's published service plan includes staff training, client group reviews. Resident and commercial tenant trust surveys. Feedback can spot a confusing update, an open service request or a concern that needs a closer look.

The useful next step is to connect that feedback to the underlying work. A repeated repair report may call for another check. A question about a charge may need the invoice and account record. A proposed upgrade may need an estimate and an owner choice before work is approved.

Site upgrades and service changes should be evaluated against the building's state, approved scope, cost and subsequent running results. Dated leasing and expense records help explain what changed at that site.

Find the right next conversation

If you're an owner or owner's agent exploring care for a Southern State commercial or multifamily site, contact Coastline Equity with the site and the work you want to discuss.

Current residents can use the online portal page to reach the login for rent, account facts and upkeep requests. Residents and commercial tenants can also use their assigned site contact for questions about an current site.

If you're interested in joining the team, visit our careers page for current openings and the form step. Review the role's duties and bring questions about the work and team to the interview.