Coastline Equity Privacy Policy

Last modified: August 15, 2025

Who We Are

This Privacy Policy explains how Coastline Equity, Inc. ("Coastline Equity", "we", "us", or "our") collects, uses, discloses, and safeguards personal information when you visit https://www.coastlineequity.net (the "Site") or otherwise interact with us.

Controller/Business: Coastline Equity, Inc.
Registered address: P.O. BOX #1489, Torrance, CA 90505, United States
Privacy contact: privacy@coastlineequity.net

If you access a resident or owner portal operated by a third party (e.g., AppFolio), that service may collect additional information under its own privacy policy. We receive and process certain information from those services to operate our property management business.


Scope

This Policy applies to information we collect through the Site, through our forms, emails, and other digital touchpoints, and in the course of providing property management and related services. It does not apply to information collected by third‑party websites or services that are not controlled by Coastline Equity.


Personal Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household ("Personal Information"). The categories of Personal Information we may collect include:

  • Identifiers & contact details: name, email address, phone number, postal address, IP address, and online identifiers.

  • Commercial & service information: inquiry details, property preferences, tour scheduling, service/maintenance requests, communications with us.

  • Internet or network activity: browsing history, pages viewed, links clicked, referring/exit pages, and timestamps on our Site.

  • Geolocation data: approximate location derived from IP address.

  • Professional information (if you apply for roles): résumé/CV details you submit.

  • Resident/Applicant information (via portals): application data, lease information, payment history, and maintenance details processed in connection with our property management services (often collected through third‑party platforms such as AppFolio).

We also collect non‑personal information that does not identify you (e.g., aggregated usage data) to improve and secure the Site.

Sources of Personal Information

  • Directly from you when you fill out forms, contact us, or communicate with us.

  • Automatically through cookies, pixels, tags, SDKs, and similar technologies when you use the Site.

  • From service providers and partners, including analytics providers and property management platforms.


How We Use Personal Information

We use Personal Information for the following purposes:

  • To operate, maintain, and improve the Site and our services.

  • To respond to inquiries, schedule tours, and provide customer support.

  • To send administrative information (e.g., confirmations, notices, updates).

  • To market our services and send newsletters or promotions (you may opt out at any time).

  • To perform analytics, measure engagement, and improve user experience.

  • To detect, prevent, and address security incidents, fraud, and abuse.

  • To comply with legal obligations and enforce our agreements.

Notice at Collection (California/CPRA): We collect the categories of Personal Information listed above for the purposes described here. We retain Personal Information for the periods described under Retention below.


International Visitors

The Site is intended for a U.S. audience. We do not target or market to residents of the European Economic Area (EEA) or the United Kingdom and we do not rely on EU/UK legal bases in this Policy. If you choose to provide information from outside the United States, you understand your information will be transferred to and processed in the United States.


Disclosures of Personal Information

We disclose Personal Information to:

  • Service providers who process data on our behalf (hosting, analytics, CRM/marketing, email delivery, payment processing, property management platforms).

  • Analytics providers to help us understand Site performance in aggregate.

  • Professional advisors (lawyers, auditors) and authorities when required by law.

  • Successors/assignees in connection with a corporate transaction.

We do not permit service providers to use Personal Information for purposes other than providing services to us, and we require appropriate confidentiality and security obligations.

“Selling” or “Sharing” (CPRA)

We do not sell Personal Information and we do not share Personal Information for cross‑context behavioral advertising. We also do not display third‑party advertisements on the Site. If this changes, we will update this Policy and provide any required notices.


Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember preferences, and analyze traffic. We do not use advertising or retargeting cookies on the Site. You can manage cookies via your browser settings or our cookie banner (if implemented).

Cookies we use:

Cookie Provider Purpose Duration
hubspotutk, __hstc, __hssc, __hssrc HubSpot Analytics, session & marketing performance 30 minutes to 6 months
_ga, _ga_*, _gid Google Analytics 4 Usage analytics 24 hours to 2 years

We may update our cookie list from time to time as our services evolve. If we enable Meta (Facebook) Pixel in the future, we will update this Policy and our cookie banner accordingly.


Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, including to meet legal, accounting, or reporting requirements. Typical retention periods include:

  • Marketing leads & form submissions: 24 months of inactivity.

  • Web server logs: 12 months.

  • Resident/applicant records: as required by applicable law and our contracts (often maintained within third‑party platforms).
    We may anonymize data for research or statistical purposes, in which case we may use this information indefinitely without further notice.


Your Privacy Rights

Depending on your location, you may have rights to:

  • Access and obtain a copy of your Personal Information.

  • Correct inaccurate information.

  • Delete your Personal Information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain sharing/targeted advertising (California).

  • Lodge a complaint with a supervisory authority (EEA/UK).

How to exercise your rights: email privacy@coastlineequity.net. We will verify your request and respond within the timeframe required by applicable law.


Security

We implement commercially reasonable technical and organizational measures designed to protect Personal Information (e.g., encryption in transit, access controls, least‑privilege practices, employee training, vendor due diligence). However, no method of transmission over the Internet or method of electronic storage is 100% secure.


International Transfers

We are based in the United States. If we transfer Personal Information from the EEA/UK to countries without an adequacy decision, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.


Children’s Privacy

Our Site is not directed to children, and we do not knowingly collect Personal Information from anyone under the age of 13. If you believe a child has provided us information, please contact us so we can take appropriate action.


Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated "Last modified" date and will be effective as soon as it is accessible. Your continued use of the Site after any changes means you accept the revised Policy.


Contact Us

If you have questions about this Policy or our privacy practices, contact us at:

Email: privacy@coastlineequity.net
Postal: Coastline Equity, Inc. — Attn: Privacy, P.O. BOX #1489, Torrance, CA 90505, United States