Southern California · Commercial and multifamily owners
Find the guide that answers the decision in front of you: what to inspect, what to approve, how to prepare for rain, or how to check a finished repair.
Start with your property’s leak history and unfinished work. Use seasonal outlooks to organize preparation and current local forecasts to plan for an individual storm.
What needs attention at your property?
- Preparation has not started. Review past incidents, inspect known problem areas, and identify the decisions that need an owner response.
- Rain is approaching. Confirm drains, pumps, access, vendors, and occupant instructions through the 72-hour protocol.
- A repair is approved or marked complete. Ask who accepted the scope, when it was done, and what check supports the result.
Put the plan in writing
Use the editable Word files to keep the property record current, or the PDF versions for a printed review.
Storm Readiness Owner Report
Use before rain to track open conditions, owner decisions, vendor status, and the next property check.
Water Intrusion Repair Verification Record
Use after a leak or repair to connect the history, permanent work, field check, and remaining monitoring.
Choose the guide for your next decision
Inspect and plan
Make decisions and prepare for rain
Review a repair requestCheck the evidence, scope, cost, consequence of delay, and decision deadline.Use the owner-approval guideActivate the storm planConfirm property checks and response before, during, and after rain.Use the 72-hour protocolProtect commercial operationsReview loading, tenant access, building equipment, and after-hours contacts.Open the commercial guidePrepare an apartment propertyPlan for occupied and vacant units, garages, balconies, and resident reports.Open the multifamily guide
Check the work and the owner report
Follow the repair through completion
A clear record connects the original finding to the work and the result. Use the same sequence each time:
- Condition. Identify the location, observation, history, and dated evidence.
- Recommendation. Explain the proposed scope, cost, timing, and consequence of delay.
- Decision. Record approval, deferral, decline, or a request for more information.
- Schedule. Confirm vendor acceptance, access, dependencies, and the date of the next update.
- Verification. Compare the completed work with the approved scope and check the current condition. Name any remaining monitoring or repair.
Keep temporary mitigation visible. A temporary control may protect the property while permanent work is pending. Keep the remaining repair, responsible person, and follow-up trigger in the record.
Questions owners ask
Which guide should I read first?
Use the property readiness guide if you are organizing seasonal work. Use the 72-hour protocol when rain is approaching. If a repair is approved or marked complete, start with the repair or roof verification guide.
Will El Niño tell me whether my property will flood?
No. Seasonal outlooks describe regional probabilities. Your building’s condition, drainage, location, maintenance history, and the individual storm determine the questions that need review.
How do I get the owner tools?
Use the owner resources form to request the Storm Readiness Owner Report and Water Intrusion Repair Verification Record in Word and PDF. You can choose resources only or also request a Property Management Performance Review.
Need a clearer answer from your property manager?
Bring an open repair, a missing schedule, or a readiness report you cannot verify to a Property Management Performance Review.
Request a Property Management Performance Review