How this connects
From the book to the operating plan
Human-in-the-Loop connects to Chapter 9: Future Facing, section Embrace Technology and Automation in Property Management Excellence. The operating takeaway for owners is: Review gates protect the owner, resident, and company.
Book section
Chapter 9: Future Facing, section Embrace Technology and Automation
Operating principle
Review gates protect the owner, resident, and company.
Owner question
What risk does Human-in-the-Loop create if no one owns the review process?
Owner path
Multifamily